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Business IT Support

Our local team is here to help you

Business IT Support

Overview

Business IT Support in Stoke on Trent and surrounding areas

Over 25 years of providing outstanding, cost-effective, and successful Business IT Support and IT Services…….

Based in the heart of Staffordshire; for 25+ years we have been providing IT Support Services to businesses both large and small in the Stoke on Trent, Staffordshire, Cheshire and surrounding areas. Our local team is here to help support you and your colleagues when things go wrong with IT.

 

It’s hard to run your business when your IT goes wrong. We know that. That’s why we’ll provide IT Support Services to your business that you need, want, and deserve.

 

We work with a broad range of companies, both locally and nationally, and our team understand that…..

 

  • IT systems are a hugely important part of any business
  • You simply cannot afford any downtime
  • A lack of IT can mean a lack of business and revenue
  • Your staff need IT to perform their job
  • It is extremely frustrating and time-consuming when things can and do go wrong

 

That’s why our goal is simple: to minimise any disruption to your business, which then allows you to do what you do best.

 

 

Speak to one of our

experts today

TECHNICAL SUPPORT + SERVICE

Phone

Services

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  • Entry Support

    Our basic business support package

    • Pre-paid hours for the extra support you need
    • Discounted hourly rate
    • Guaranteed Response Times
    • 8 x 5 Weekday Support
    • Pay only for the parts you need
    • Staffordshire Based Helpdesk & Engineers
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  • Most Popular

    Essential Support

    Our most popular business support

    • Unlimited Telephone Support
    • Unlimited Remote Support
    • Unlimited Onsite Support
    • Unlimited Liaison with 3rd Parties
    • Microsoft 365 Support
    • 8 x 5 Weekday Support
    • Guaranteed Response Times
    • Staffordshire Based Helpdesk & Engineers
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  • Complete Support

    Our complete business support package

    • Unlimited Telephone Support
    • Unlimited Remote Support
    • Unlimited Onsite Support
    • Unlimited Liaison with 3rd Parties
    • Unlimited Parts & labour
    • 8 x 5 Weekday Support
    • Guaranteed Response Times
    • Extended Out of hours support as agreed
    • Routine Health Checks
    • Bi-Annual IT Security Check & Report
    • Pro Active Monitoring of Backups & Internet Health
    • Ongoing security management of your Microsoft 365 Tenancy
    • Staffordshire Based Helpdesk & Engineers

Don’t worry if one of the above packages doesn’t quite fit what you are looking for. We are super flexible and can tailor make a package to match your exact business IT support requirements!

Support

Business IT Support in Stoke

Our bespoke IT Support agreements, are tailored to your business needs to combine value and quality without compromise.

Our entry level Pre-Paid (Pay as you Go) services give you the additional support you require, but also the flexibility to decide which IT tasks you can undertake yourself and which you need additional support with.

 

Our mid-range Business Support package is the perfect service, taking care of your day-to-day needs where your business prefers to replace old for new whenever hardware failure occurs. This service includes all the remote onsite support that you, your company, and staff requires.

 

Our top of the range support service is a fully inclusive product that includes all the above plus extended hours of support, unlimited parts and labour, remote monitoring of your business IT infrastructure, periodic onsite health checks and IT audits. We think it sets the standard for top-tier Business IT Support.

 

Dependent on package chosen; our helpdesk is manned from 8:00am to 6:00pm, with out of hours support available on request. Using the latest industry reporting tools, we are proactive and reactive in our service levels, which can also be backed up by manufacturer support services. Whilst highly professional, we are the personal face of IT support – that’s why we’ve been so successful for over a quarter of a century.

Speak to one of our

experts today

TECHNICAL SUPPORT + SERVICE

Phone

Additional Services