Business IT Support in Stoke-on-Trent & Staffordshire

Overview

Business IT Support in Stoke on Trent and surrounding areas

With over 25 years of delivering exceptional, cost-effective, and successful Business IT Support and Services…

We are located in the heart of Staffordshire and have been delivering IT Support Services to businesses of all sizes in Stoke-on-Trent, Staffordshire, Cheshire, and the surrounding areas for over 25 years. Our local team is dedicated to assisting you and your colleagues whenever IT issues arise.

Running a business becomes challenging when IT issues arise. We understand that. That’s why we offer the IT Support Services your business needs, wants, and deserves.

We collaborate with a diverse array of companies, both locally and nationally, and our team understands that:

IT systems are crucial to any business.
Downtime is not an option.
Without IT, business and revenue can suffer.
Your staff rely on IT to do their jobs.
IT issues are frustrating and time-consuming.

That’s why our mission is straightforward: to minimize any disruptions to your business, enabling you to focus on what you do best.

Speak to one of our

experts today

TECHNICAL SUPPORT + SERVICE

Phone

01782 566888

Services

Entry Support

Our entry business support package
- Pre-paid hours for the extra support you need
- Discounted hourly rate
- Guaranteed Response Times
- 8 x 5 Weekday Support
- Pay only for the parts you need
- Staffordshire Based Helpdesk & Engineers
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Most Popular

Essential Support

Our most popular business support package
- Unlimited Telephone Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Unlimited Liaison with 3rd Parties
- Microsoft 365 Support
- 8 x 5 Weekday Support
- Guaranteed Response Times
- Staffordshire Based Helpdesk & Engineers
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Complete Support

Our complete business support package
- Unlimited Telephone Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Unlimited Liaison with 3rd Parties
- Unlimited Parts & labour
- 8 x 5 Weekday Support
- Guaranteed Response Times
- Extended Out of hours support as agreed
- Routine Health Checks
- Bi-Annual IT Security Check & Report
- Pro Active Monitoring of Backups & Internet Health
- Ongoing security management of your Microsoft 365 Tenancy
- Staffordshire Based Helpdesk & Engineers

No need to worry if none of the above packages meet your needs perfectly. We are highly flexible and can customize a package to suit your specific business IT support requirements!

Support

Business IT Support in Stoke

Our bespoke IT Support agreements are customized to meet your business needs, ensuring a perfect blend of value and quality without compromise.

Our Entry Support Services give you the additional support you require, but also the flexibility to decide which IT tasks you can undertake yourself and which you need additional support with.

Our Essential Support Service is the most popular solution to take care of your day-to-day needs where your business prefers to replace old for new whenever hardware failure occurs. This service includes all the remote onsite support that you, your company, and staff requires.

Our Complete Support Service is a fully inclusive product that includes all the above plus extended hours of support, unlimited parts and labour, remote monitoring of your business IT infrastructure, periodic onsite health checks and IT audits. We think it sets the standard for top-tier Business IT Support.

Dependent on package chosen; our helpdesk is manned from 8:00am to 6:00pm, with out of hours support available on request. Using the latest industry reporting tools, we are proactive and reactive in our service levels, which can also be backed up by manufacturer support services. Whilst highly professional, we are the personal face of IT support – that’s why we’ve been so successful for over a quarter of a century.

Speak to one of our

experts today

TECHNICAL SUPPORT + SERVICE

Phone

01782 566888

Additional Services

Cloud Solutions

Networking Services

Voice Solutions